Impact Analysis

For every release of the SDK, this page tracks the impact of the SDK on various build and runtime aspects of your application.

App Launch Time

Since all the Helpshift initialization takes place on a background thread, the Helpshift SDK does not affect app launch times.


Tested with Unity 2019.4.11f1, on macOS 12.1, with Xcode 13.2 built demo app on iOS 15.1 (iPhone X). Memory Usage will increase with number of messages in a conversation.

Disk space

When an Unity iOS app is integrated with HelpshiftX.framework, the increase in the size of IPA file is around 240 KB.

Ram usage

The following is the memory usage of Helpshift APIs in debug mode. (Values are approximate)

Helpshift's Chat screen (showConversation:)
adds 10.3 MB (This depends on number of messages on the chat screen).
Helpshift's FAQs screen (showFAQs:)
adds 10.1 MB.