hs__sending_fail_msg | Status text below customer's chat bubble when their reply is not delivered |
hs__mark_yes_no_question | Text that shows below every single faq to mark the faq as helpful or unhelpful.  |
hs__mark_yes | Text for mark helpful button in single faq screen. |
hs__mark_no | Text for mark unhelpful button in single faq screen. |
hs__question_helpful_message | Feedback text that shows below a single faq after the user marks it as helpful  |
hs__review_request_message | Response message shown in the conversation screen when agent sends a review request from agent dashboard. |