You're 3 steps away from adding great in-app support to your Unreal game.
Guide to integrating the Unreal plugin for the Helpshift SDK X which you can call from your Unreal project.
Helpshift SDK .zip folder includes:
plugin(helpshift-sdk-ue4) directory into
First, create an app on the Helpshift Dashboard show me
Create an app with Android and iOS as selected
Helpshift uniquely identifies each registered App with a combination of 2 tokens:
App Idon dashboard is your platform Id)
SDK (for Developers)in your agent dashboard. Select your App and check Android as a platform from the dropdowns and copy the 2 tokens to be passed when initializing Helpshift. show me
You should now go to the Project Settings -> Helpshift SDK and configure your specific project fields. Copy the
platformId from the dashboard.
The Drawable Path and Sound Path settings are used if you want to customize the notification icons and/or sound on Android. The contents of those folders will be copied for use as android resource files.
Init function before any other interaction with the Helpshift SDK (preferably in the EventConstruct call)
The Init call takes a map of the additional parameters. All of the parameters are optional, which means you can pass an empty map. The meaning of different keys and their possible values for android can be found here
Android OS version Support
init below android SDK version 21 will not work. All the APIs will be non operable.
Helpshift is now integrated in your app. You should now use the support APIs for conversation screens inside your app.
Since the Helpshift plugin is meant for mobile devices only, you should put all Helpshift calls inside checks to make sure they are only called when running on a device.