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Migration Guide to Support SDK

Important
Helpshift’s Legacy SDKs (SDK Version <=7.x.x) reached their end of life on 31 Dec 2022, and end of support on 31 March 2023. Please upgrade to the Latest SDKif you haven't already.

Migration Guide to Support SDK

Note

If you are upgrading to Support SDK then we highly recommend you to upgrade to our latest version

Please follow the below steps to migrate to Support SDK:

  • Remove the existing Helpshift unitypackage content from your project.

  • Make sure following directories are removed from your project before you import the Support SDK package

    • Assets/Helpshift/

    • Assets/Plugins/Android/helpshift-plugin-resources.aar

    • Assets/Plugins/Android/helpshift-plugin-wrapper

    • Assets/Plugins/Android/Helpshift.aar

  • Remove all the code related to Campaigns feature.

  • Import the Support SDK unity package.

  • Fix other compilation errors if there are any.

  • Test your app for Helpshift integration.