Release Notes

10.2.3

March 13, 2023

Release Notes

• Fix a bug where debug logs were not attached to an issue if it contained special characters.

10.2.1

November 24, 2022

Release Notes

• Fixed an issue with setLanguage API where the passed language was not being applied.

10.2.0

October 11, 2022

Release Notes

• Added the capability for Outbound Support. You can reach out to your users proactively without they having to raise a ticket first. For more details, refer Outbound support.

• Introduced a new API clearAnonymousUserOnLogin:(BOOL)shouldClear to support maintaining anonymous user on login. For more details, refer Anonymous users

• clearAnonymousUserOnLogin() API will be deprecated.

• Removed the Take Photo or Video option from the attachment flow. You don’t have to ask for camera permission in your app for Helpshift use-cases anymore. This is applicable to iOS 11 and above. On iOS 10 and below, attachment options will not be available.

10.1.1

May 09, 2022

Release Notes

• Added more verbose logging around legacy to SDK X migration scenarios.

10.1.0

December 22, 2021

Release Notes

• Added support for adding breadcrumbs and debug logs to a new conversation filed by an end-user. For more details, refer our Tracking page.
• Added support for showing an announcement in Help Center. For more details, refer here.
• Added migration support from legacy SDK to SDK X. For more details on how to migrate, refer our migration guide.

10.0.0

May 12, 2021

Release Notes

• Launched next-generation SDK X v10.0.0 which has lower size foot-print and requires minimal SDK upgrades to adopt new features and bug fixes.

Getting started guide

• To start using SDK X 10.0.0, please refer to the guide here

1.0.0-beta

September 25, 2020

Release Notes

• Launched next-generation SDK X Beta which has lower size foot-print and does not require SDK upgrades to adopt new features and bug fixes

Getting started guide

To start using SDK X 1.0.0 beta, please refer to the guide here.