Impact Analysis

For every release of the SDK, this page tracks the impact of the SDK on various build and runtime aspects of your application.

App Launch Time

Since all the Helpshift initialization takes place on a background thread, the Helpshift SDK does not affect app launch times.

Version specific reports

You can find impact analysis reports for every version of the Helpshift SDK below.

10.0.0

Performed on OS X 10.15.7, with Xcode 12.0 and iOS 14.0 (iPhone X). Memory Usage will increase with number of messages in a conversation.

Disk space

This is the amount of disk space the xcframework takes up.

The size of the xcframework is 5.9 MB for device and 4.2 MB for the simulator

The breakage is as follows:

Architecture Size (MB) Device Size (MB) Simulator
arm64 2.87 2.92
armv7 2.81 NA
i386 NA 5.11
x86_64 NA 5.53

When an iOS app is integrated with HelpshiftX.xcframework, the increase in the size of IPA file is around 200 KB.

Ram usage

Helpshift's Chat screen (showConversation:)
adds 4.8 MB (This depends on number of messages on the chat screen).
Helpshift's FAQs screen (showFAQs:)
adds 4.4 MB.
Helpshift's FAQ section screen (showFAQSection:)
adds 4.3 MB.
Helpshift's single FAQ screen (showFAQ:)
adds 4.1 MB.

1.0.0-beta

Performed on OS X 10.15.6, with Xcode 10.2 and iOS 12.4.5 (iPhone 6 Plus). Memory Usage will increase with number of messages in a conversation.

Disk space

This is the amount of disk space the dynamic framework takes up.

The total size of framework is 1.7 MB.

The breakage is as follows:

Architecture Size (MB)
arm64 0.421
armv7 0.373
i386 0.368
x86_64 0.372

When an iOS app is integrated with the HelpshiftX framework, the increase in the size of the IPA file is around 140 KB for both bitcode and non-bitcode versions of the framework.

Ram usage

Memory usage (In debug mode. Values are approximate.)

Helpshift's Chat screen (showConversation:)
adds 4.5 MB (This depends on number of messages on the chat screen).