Upgrading from 4.x to 7.x

The Helpshift SDK v7.x is a major update; we have deprecated some APIs and removed the APIs deprecated in 4.x version of the SDK. If you have questions or feedback, please Contact Us

List of deleted APIs

Deleted APIs New API
Helpshift.install(...); Core.init(Support.getInstance());
Core.install(...)
Helpshift.showFAQs(...); Support.showFAQs(...);
Helpshift.showSingleFAQ(...); Support.showSingleFAQ(...);
Helpshift.showFAQSection(...); Support.showFAQSection(...);
Helpshift.showConversation(...); Support.showConversation(...);
Helpshift.setNameAndEmail(String name, String email) Core.login(HelpshiftUser user)
Helpshift.registerDeviceToken(...); Core.registerDeviceToken(...);
Helpshift.handlePush(...); Core.handlePush(...);
Helpshift.login(String userId, String name, String email) Core.login(HelpshiftUser user)
Helpshift.logout(...); Core.logout();
Helpshift.clearBreadCrumbs(); Support.clearBreadCrumbs();
Helpshift.getNotificationCount(...); Support.getNotificationCount(...);
Helpshift.leaveBreadCrumb(); Support.leaveBreadCrumb();
Helpshift.setDelegate(...); Support.setDelegate(...);
Helpshift.setMetadataCallback(...); Support.setMetadataCallback(...);
Helpshift.setSDKLanguage(...); Support.setSDKLanguage(...);
Helpshift.setUserIdentifier(String userIdentifier) Core.login(HelpshiftUser user)
Helpshift.showAlertToRateApp(...); Support.showAlertToRateApp(...);
Helpshift.HSTagsKey Support.TagsKey
Helpshift.HSCustomMetadataKey Support.CustomMetadataKey

List of deprecated APIs

Deprecated APIs New API
Core.install(Application application, String apiKey, String domain, String appId, Map<String, Object> config) Core.install(Application application, String apiKey, String domain, String appId, InstallConfig config)
Support.showFAQs(Activity activity, Map<String, Object> config) Support.showFAQs(Activity activity, ApiConfig config)
Support.showSingleFAQ(Activity activity, String questionPublishId, Map<String, Object> config) Support.showSingleFAQ(Activity activity, String questionPublishId, ApiConfig config)
Support.showFAQSection(Activity activity, String sectionPublishId, Map<String, Object> config); Support.showFAQSection(Activity activity, String sectionPublishId, ApiConfig config)
Helpshift.showConversation(Activity activity, Map<String, Object> config); Support.showConversation(Activity activity, ApiConfig config);
Helpshift.setMetadataCallback(Callable callable); Support.setMetadataCallback(MetaDataCallable callable);
Helpshift.setSDKLanguage(...); Support.setSDKLanguage(...);
Support.getFAQsFragment(Activity activity, Map<String, Object> config) Support.getFAQsFragment(Activity activity, ApiConfig config)
Support.getConversationFragment(Activity activity, Map<String, Object> config) Support.getConversationFragment(Activity activity, ApiConfig config)
Support.getFAQSectionFragment(Activity activity, String sectionPublishId, Map<String, Object> config) Support.getFAQSectionFragment(Activity activity, String sectionPublishId, ApiConfig config)
Support.getSingleFAQFragment(Activity activity, String questionPublishId, Map<String, Object> config) Support.getSingleFAQFragment(Activity activity, String questionPublishId, ApiConfig config)
Support.getDynamicFormFragment(Activity activity, List<Flow> flowList, Map<String, Object> config) Support.getDynamicFormFragment(Activity activity, List<Flow> flowList, ApiConfig config)