Going International

Note

All the public APIs in the SDK should be called after initializing the SDK via Helpshift installWithPlatformId API

Helpshift SDK currently supports 50 languages out-of-the-box (with English as the default).

Supported languages

Language	Code
English	en
German	de
Spanish	es
French	fr
Italian	it
Russian	ru
Simplified-Chinese	zh-Hans
Traditional-Chinese	zh-Hant
Hong Kong-Chinese	zh-HK
Singapore-Chinese	zh-SG
Portuguese	pt
Brazilian-Portuguese	pt-br
Latin American Spanish	es-419
UK English	en-GB
Korean	ko
Japanese	ja
Turkish	tr
Dutch	nl
Czech	cs
Hungarian	hu
Indonesian	id
Thai	th
Slovenian	sl
Vietnamese	vi
Arabic	ar
Polish	pl
Norwegian	no
Swedish	sv
Finnish	fi
Romanian	ro
Greek	el
Danish	da
Malay	ms
Hebrew	iw
Slovak	sk
Ukrainian	uk
Catalan	ca
Croatian	hr
Bengali	bn
Bulgarian	bg
Gujarati	gu
Hindi	hi
Kannada	kn
Latvian	lv
Malayalam	ml
Marathi	mr
Punjabi	pa
Persian	fa
Tamil	ta
Telugu	te

Setting a Language

You can set the SDK language using this API. By default, the device's preferred language is used by the SDK.

The call will fail in the following cases:

• If a Helpshift session is already active at the time of invocation
• Language code is incorrect

For example :

Objective-C Example

Definition	setLanguage:
Example Code	[Helpshift setLanguage:"fr"]; where @"fr" is the language code. You can also pass a language code and a country code like: [Helpshift setLanguage:@"zh-SG"];

Swift Example

Definition	setLanguage()
Example Code	Helpshift.setLanguage("fr") where "fr" is the language code. You can also pass a language code and a country code like: Helpshift.setLanguage("zh-SG");

Here's a screenshot of how SDK will look after setting the language to French.

Note

• The default language is set to English (en) i.e. if you don't set any language using the setLanguage: API, SDK will use English language.
• All language codes are case-sensitive.