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Deep Linking in FAQs

Important
Helpshift’s Legacy SDKs (SDK Version <=7.x.x) reached their end of life on 31 Dec 2022, and end of support on 31 March 2023. Please upgrade to the Latest SDKif you haven't already.

Deep Linking in FAQs

Using custom URL schemes to support deep linking in your app

Use custom URL schemes to direct users to particular sections of your app from Helpshift FAQs. You can use these schemes to provide a more seamless experience for the user. For example, if your iOS app has a registration screen, clicking on a registration link in an FAQ can directly take the user to that screen.

Insert custom URL schemes in FAQs​

When editing your FAQ, select the text and then click on create a link.

add-ios-deep-link-1.png

In the dialog that pops up, enter your custom URL and save the FAQ.

add-ios-deep-link-2.png

If you want to use built-in support for deep links with FAQs, please use the following scheme for specifying the links

    <scheme>://helpshift/section/<publish-id>
    <scheme>://helpshift/faq/<publish-id>