The Helpshift SDK v3.3 is a major update and we have made some important changes. If you have questions or feedback, please Contact Us
With version 3.3.0, End-users will be able to send files such as pdf, video, etc. where before 3.3.0 end-users could only send images. For iOS 10 and below, to access files in the “Files” app of iOS, developers will need to add iCloud capability with iCloud Documents services enabled. For more info please refer the Prerequisites section here.