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Upgrading to 3.3.0 and above

Helpshift’s Legacy SDKs (SDK Version <=7.x.x) reached their end of life on 31 Dec 2022, and end of support on 31 March 2023. Please upgrade to the Latest SDK if you haven't already.

Upgrading to 3.3.0 and above

The Helpshift SDK v3.3 is a major update and we have made some important changes. If you have questions or feedback, please Contact Us

Granting iCloud permission for iOS 10 and below

With version 3.3.0, End-users will be able to send files such as pdf, video, etc. where before 3.3.0 end-users could only send images. For iOS 10 and below, to access files in the “Files” app of iOS, developers will need to add iCloud capability with iCloud Documents services enabled. For more info please refer the Prerequisites section here.