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Upgrading from 5.x to 6.x

Important
Helpshift’s Legacy SDKs (SDK Version <=7.x.x) reached their end of life on 31 Dec 2022, and end of support on 31 March 2023. Please upgrade to the Latest SDK if you haven't already.

Upgrading from 5.x to 6.x

The Helpshift SDK v6.x is a major update and we have deprecated some APIs and removed the APIs deprecated in 5.x version of SDK. If you have questions or feedback, please Contact Us

Note

Please replace all the old files with new files.

List of deleted APIs

Deleted APINew API
[Helpshift installForApiKey:domainName:appID:(withOptions]][HelpshiftCore installForApiKey:domainName:appID:(withConfig]]
[[Helpshift sharedInstance] showConversation:withOptions:][HelpshiftSupport showConversation:withConfig:]
[[Helpshift sharedInstance] showFAQs:withOptions:][HelpshiftSupport showFAQs:withConfig:]
[[Helpshift sharedInstance] showFAQSection:withController:withOptions:][HelpshiftSupport showFAQSection:withController:withConfig:]
[[Helpshift sharedInstance] showSingleFAQ:withController:withOptions:][HelpshiftSupport showSingleFAQ:withController:withConfig:]
[[Helpshift sharedInstance] registerDeviceToken:][HelpshiftCore registerDeviceToken:]
[[Helpshift sharedInstance] handleRemoteNotification:withController:][HelpshiftCore handleRemoteNotification:withController:]
[[Helpshift sharedInstance] setDelegate:][[HelpshiftSupport sharedInstance] setDelegate:]
[Helpshift setName:andEmail:][HelpshiftCore setName:andEmail:]
[Helpshift setUserIdentifier:][HelpshiftSupport setUserIdentifier:]
[Helpshift loginWithIdentifier:withName:andEmail:][HelpshiftCore loginWithIdentifier:withName:andEmail:]
[Helpshift logout][HelpshiftCore logout];
[Helpshift setMetadataBlock:][HelpshiftSupport setMetadataObjectBlock:]

List of deprecated APIs

Deprecated APINew API
[HelpshiftCore installForApiKey:domainName:appID:(withOptions:)]][HelpshiftCore installForApiKey:domainName:appID:(withConfig:)]]
[HelpshiftSupport showConversation:withOptions:]][HelpshiftSupport showConversation:withConfig:]]
[HelpshiftSupport showFAQs:withOptions:]][HelpshiftSupport showFAQs:withConfig:]]
[HelpshiftSupport showFAQSection:withController:withOptions:]][HelpshiftSupport showFAQSection:withController:withConfig:]]
[HelpshiftSupport showSingleFAQ:withController:withOptions:]][HelpshiftSupport showSingleFAQ:withController:withConfig:]]
[HelpshiftSupport setMetadataBlock:]][HelpshiftSupport setMetadataObjectBlock:]]
[HelpshiftSupport showDynamicFormOnViewController:withTitle:andFlows:withConfigOptions:]][HelpshiftSupport showDynamicFormOnViewController:withTitle:andFlows:withConfig:]]
[HelpshiftSupport flowToShowConversationWithDisplayText:andConfigOptions:]][HelpshiftSupport flowToShowConversationWithDisplayText:andConfig:]]
[HelpshiftSupport flowToShowFAQsWithDisplayText:andConfigOptions:]][HelpshiftSupport flowToShowFAQsWithDisplayText:andConfig:]]
[HelpshiftSupport flowToShowFAQSectionForPublishId:withDisplayText:andConfigOptions:]][HelpshiftSupport flowToShowFAQSectionForPublishId:withDisplayText:andConfig:]]
[HelpshiftSupport flowToShowSingleFAQForPublishId:withDisplayText:andConfigOptions:]][HelpshiftSupport flowToShowSingleFAQForPublishId:withDisplayText:andConfig:]]