From SDK 7.5.0, Helpshift SDK is available in the following forms:
Standard SDK - In-app Customer Service
Campaigns-enabled SDK (Proactive In-app Customer Service)
In order to use SDK 7.5.x for your app, Helpshift recommends you to follow the steps, depending on whether you use Campaigns or not and what type of SDK you are already using. If you have questions or feedback, please Contact Us
When upgrading to 7.5.x, please replace all the old files with new files. If you have made changes in the
HelpshiftConfig.plist file, please make sure to port over those changes to the new versions.
If you are looking to upgrade from a version older than 7.x, please make sure to go through the Upgrade guides for 6.x, 6.2, 6.0 and 5.x
When you integrate SDK manually, remove all the old SDK files and add the Standard SDK zip file in your app. Integration Guide
If you are using cocoapods for integration, then there is no need to update or modify any file. Integration Guide
If your code-base has references to
Campaigns code, then the compilation fails after the upgrade. You will need to remove all the references to
Campaigns code from the code-base.
Following are the changes:
[HelpshiftCore initializeWithProvider:[HelpshiftAll sharedInstance]]call with
[HelpshiftCore initializeWithProvider:[HelpshiftSupport sharedInstance]]call.
When you integrate SDK manually, remove all the old SDK files and add the Campaigns-enabled SDK zip file in your app. Integration Guide
If you are using cocoapods for integration, then replace the
'Helpshift', '7.4.0' from the podfile with
With version 7.5.0, Helpshift SDK has dropped support for iOS 9. If you wish to keep supporting iOS 9 devices for your apps, please read the KB Article to support Helpshift on older OS versions.
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